With the pace of new maps and new heroes for the original Overwatch slowing down as the team at Blizzard shifted its focus to Overwatch 2, it was no secret that its lack of consistent updates over the final few years of its run was something of a problem. We ask Game Director Aaron Keller about the new live service model and the seemingly packed Seasonal update roadmap.

A snippet.

“The transition to a live service game, and to be able to support a free-to-play game, takes a lot of dedication and planning,” Aaron Keller explains. “And it takes a team that's structured to be able to provide all of that to our players. I'll get into that, but I want to go on a little bit of a tangent because I think that there's something unique about Overwatch. And I think that there's something special about the way we develop games [at Blizzard], the quality and the amount of time that we put into the assets that go into the game.”

“It's a commitment to quality and something that we're always striving for at the company,” Keller continues. “For instance, a Mythic Skin takes over a year for us to build, and that goes through so many different people across the team. It takes us over a year to build a new Hero. It takes us a year to build a new Map. Everything in this game goes through a lot of different departments and a lot of different iterations, and it's very resource intensive.”

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