First reported way back
in 2014, it seems that the long-standing court battle between the ACCC (Australian Competition and Consumer Commission) and Valve has finally come to a close. With the High Court dismissing Valve's appeal against being fined $3 million for refusing to comply with Australian retail standards.
You know, because there was a time when Valve would refuse refunds on purchases. Yeah this happened so long ago that Valve has since updated Steam's refund policy to be more in line with what we expect.
“This important precedent confirms the ACCC’s view that overseas-based companies selling to Australian consumers must abide by our laws. If customers buy a product online that is faulty, they are entitled to the same right to a repair, replacement or refund as if they’d walked in to a store,” ACCC Commissioner Sarah Court said.
Fun fact, as
per the ruling it notes that 2.2 million Australians have Steam accounts.