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Post by KostaAndreadis @ 03:30pm 14/04/16 | 8 Comments
The PC release of Quantum Break from Remedy and Microsoft hasn't exactly been smooth sailing, with a lot of the issues stemming from the fact that UWP and Windows 10 isn't all that friendly to big games. But even outside of these issues Remedy has addressed a number of the problems players have been facing in a new forum post. Including the usual stuff like stuttering and frame-rate issues to the completely bizarre, like having no exit button on the main menu.

Here's the forum post in full, which includes some issues that extend to the Xbox One version.
The entire development team at Remedy Entertainment and Microsoft Studios want to thank all our fans for the success that Quantum Break has experienced since it launched last week on April 5. We have spent the last four years working on Quantum Break – the ultimate Remedy Entertainment game as we call it – and to see how warmly it has been received by gamers worldwide has been exhilarating and incredibly rewarding.

We are aware that some players are facing issues with the Windows 10 version of Quantum Break and some extent on Xbox One. We want to let you know that we are working diligently with Microsoft Studios on addressing all the feedback; below are the things we know about today that are being worked on.

We want to thank our fans again for all their continued support for Remedy and apologize for any problems you have faced playing Quantum Break. We are paying close attention to forums and the discussion online about Quantum Break and are doing our best to solve the issues you are experiencing.

Windows 10 Issues & Solutions

Stuttering Frame-Rate / Frame Pacing
There was a major rounding error introduced into our refresh rate predictions on shipping. A solution to this issue is already being worked on; we expect it to be resolved in a Quantum Break Title Update launching in the near future.

Windows 10 Performance Issues
Remedy is looking into how to improve the overall performance of the game. Part of that is working closely with AMD and NVIDIA to address issues and improve the gameplay experience.

Sometimes, after a longer play session, the game can end up to a state where the video memory becomes fragmented, and an important asset gets moved to system memory, which slows the rendering performance significantly. This problem is very rare and Remedy will continue to investigate and improve the video memory behavior in future updates.

If you experience this issue, exiting and restarting Quantum Break will resolve this issue for now. This is one way to identify if you have encountered this issue or if it’s another potential problem.

Graphics Drivers:
We recommend, for AMD Radeon GPU’s, AMD Radeon Software Crimson Edition 16.4.1

We recommend, for NVIDIA GPU’s, 362.00 from NVIDIA.

Keep in mind, these drivers might have an impact on other software on your computer.

Windows 10 Frame Rate Locked?
In May, Microsoft will be enabling the ability for developers to disable v-sync and adding support for G-Sync and Freesync monitors. This means that UWP games running in full screen, borderless windowed mode will have all of the performance advantages of traditional full screen exclusive mode.

No Option to Quit from Main Menu
We hear you! By popular demand, we are adding an exit option to the main menu in an upcoming title update. For now, similar to all Windows 10 apps, you will need to use Alt-F4 or move the mouse cursor to top right corner of the window to the see the X icon, which you can click to exit the game.

Crashing on Launch
We have been able to repro at least one reason for a rare crash on launch– with some SIMD instructions that require SSE4.1. We are working on fixing that in a future title update, and will fix any other issues we find as they are reported.

Image Quality
We are working on giving users more control to turn on and off features like film grain. We love the artistic choice for our game, but we also want to give PC gamers more choice and this will come in a future update.

Does Quantum Break support SLI or other multi-GPU solutions?
Quantum Break on Windows 10 unfortunately doesn’t support DirectX12 multi-GPU rendering. Due to the engine architecture, the work needed to support multiple GPUs would have been significant and out of scope for Remedy for Quantum Break.

Render technique and resolution on Windows 10
The Windows 10 version of Quantum Break uses the same reconstruction method as on Xbox One. If your resolution is set to 1080p, the game temporally reconstructs the image (except UI) from four 720p buffers rendered with 4xMSAA, just like on Xbox One. Engine assigns input geometry samples from 4xMSAA rendering into shaded clusters in order to maximize covered geometry while keeping the performance on acceptable level by reducing expensive shaded samples. When you change the resolution, the buffers used to construct the image are always 2/3rds of the set resolution, i.e. in 2560x1440 they would be 1706x960.

Download Issues
We are aware some users are having issues downloading the game from the Windows Store. There are some known bugs with the way the progress bar is rendered. Microsoft is standing by to help anyone who has issues downloading and the Windows 10 Anniversary Update this summer will massively improve the overall experience for these kinds of big games.

General Issues & Solutions (Xbox One and Windows 10)

Light Flare / Blinking Lights
This is a known issue. A permanent fix is being introduced in the next Title Update in the near future. For now, the problem can be resolved by exiting and re-launching the game.

Film Grain
This is an artistic choice from Remedy Entertainment. We wanted a cinematic look for our game and “film grain” is part of that look. Depending on the brand of TV you use or if your Xbox One is connected to a monitor, the film grain can look very different. Always use “Game Mode” on your television if such a feature exists. Make sure you adjust your sharpness setting down on your monitor or TV as well as the brightness setting in Quantum Break.”

Ambient Subtitles
While atmosphere is an important part of Quantum Break, we decided to not include subtitles for ambient sound (e.g.– in-game radio broadcasts) to ensure those subtitles did not conflict or overlap with the subtitles for actual character dialogue.

No Dialogue on Xbox One
If your game is missing dialogue, this is probably because you are listening in stereo, but the Xbox One is set to play back surround 5.1 or 7.1.

To solve this on Xbox One:
  • Scroll left from Home to open the guide
  • Select Settings
  • Select All Settings
  • Select Display & Sound
  • Select Audio output
  • Set the output to Stereo

Cloud Save Issue on Windows 10 and Xbox One
Cloud save issues with the Windows 10 version of Quantum Break have been resolved with the March update (Windows 10 Version 10586.164, 64-bit only). To avoid any issues, please switch Microsoft accounts before signing in to the Xbox app and/or check Windows Update to ensure that you are using the latest version of Windows 10.

We are aware of this issue on Xbox One and are working to address it in a future update. To avoid any issues, please quit the game before turning off your console.

Issues aside, Quantum Break is a fantastic game that Ausgamers own Stephen "Time Lord" Farrelly enjoyed immensely

quantum breakwindows 10pc releaseissuesremedy

Latest Comments
Posted 11:04am 15/4/16
here's the Too Massive; Didn't Download


it's Deadspace without Max Payne

Steve Farrelly
Posted 12:56pm 15/4/16
Where on Earth does the Dead Space reference come from? This is a faster game where action is concerned, the enemies are human, there's no horror component, the story is deeper and there's a TV show companion.
Posted 02:17pm 15/4/16
Yeah, I don't get a Deadspace vibe from it at all (though, I was just thinking this morning, surely we're overdue for another Dead Space game, bring on the next-gen Deadspace)

I get a bit of an Alan Wake vibe from the narrative side of it, but a pretty strong Max Payne vibe from the action, especially stuff like the dash and then aiming how it slows time and goes all bullet-timey. Really enjoying it so far!
Steve Farrelly
Posted 03:24pm 15/4/16
Here, here Khel. Though the original Dead Space team is all but gone (to Sledgehammer Games), so I wouldn't have faith Visceral -- in its current form -- could pull it off :(
Posted 01:28am 16/4/16
woah woah don't all bite at once

the Deadspace comparison was just about the sciencey reactor thingies vibe

obviously there's no Isacc, or darkly shiny metal gear suit, or amazingly glorified horror. I get that it's a completely diffo franchise but fwiw imo they are kinda similar in concept, in that there doesn't seem to be any real narrative other than move the character around, blip and blop on a few shiny buttons and then what?

and oh, that guy that plays Merry in lotr? Not sure what that's about but he's up in's

7/10 or 1 star on the Myles Barlow scale

Posted 10:31pm 16/4/16
A next gen Dead Space would be great, I recently played 1-3, so good! I agree best done with the original team though.
Posted 08:05pm 17/4/16

- Win10 isn't supposed to be hardward "friendly" to AAA titles that challenge MS console tech

- PS5 is detained almost indefinitely atm as they have no control over their own OS

- Nintendo sees the same, and are looking to cut their losses.

Steam OS is sitting idly by atm - they will be the big winrar here, unlless something changes out of the blue in terms of technology in the next 4 years.

it's all about the lowest common denominator. Invest wisely.
Posted 09:07pm 17/4/16
Gaming by op sys - an afaik infoascii

disclaimer: lame

Windows "we are AAA, we are console, we are warchest"

OSX "you are not Apple go away, but we probably love you too"

SteamOS "i'm open source i can do all of the above so ner"
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