Some players (like me) have had to deal with a newly created visual form of Shepard, or his default look, as their original character creations from either ME 1 or ME 2 may not have properly carried over with Mass Effect 3 due to a seriously annoying bug in the retail release.

Thankfully a new patch which hit PC on April 9th (10th for us), and console the following day addresses this glaring glitch and a few other problems with the game as well, all of which you'll find outlined below:

• Fixed issues when in some cases Shepard’s customized facial features from ME1/ME2 may not be properly imported to ME3
  
• Fixed an issue when quickly and repeatedly selecting to Resume a Save could result in Player Level reset and a potential locking of powers.
  
• Fixed an issue when selecting Multiplayer in the Main Menu while under a poor network connection could result in an unresponsive state.
  
• Fixed a potential crash while accessing an in-game terminal from Eden Prime level.
  
• Fixed an issue when attempting to login while Server is down. It would display a Server Down message and accepting the Server Shutdown message would shut down the game.
  
• Fixed a potential memory crash while loading a Quick Save of a custom FemShep.
  
• Fixed an issue when restarting missions and acquiring an above max amount of weapon mods results in displayed debug text on-screen.
  
• Fixed an issue when an unresponsive game state could occur during transition after the Conduit level.
  
• Fixed an issue when DLC game saves can be accessed from an account without DLC if another account on the same computer has access to the related DLC. (PC Only)
  
• Fixed an issue when saves from different accounts on the same computer may become locked if one account has access to DLC which the other account does not. (PC Only)
  
• Fixed an issue when potentially the game could enter unresponsive state when transitioning from the Holding Docks area to the Normandy Docks area of the Citadel. (PS3 Only)

I'm currently overseas at the moment, so haven't had a chance to check out the exampled bug at the beginning of this post, so anyone else who experienced it should feel free to Comment and let us know if it, along with any other bugs, is indeed fixed in this latest patch.