In what seems like a timely response to their recent
regional price and censorship issues with The Witcher 2: Assassins of Kings, online games retailer GOG.com (Good Old Games) have
announced that they have now removed geo IP detection from the site, trusting customers to provide their own location data.
Essentially, this means that there is no longer need for any proxy or VPN trickery if -- for example -- an Australian gamer wanted to pretend they were a North American customer in order to avoid regionalised price hiking.
“GOG.com has always been about trusting the user,” said Guillaume Rambourg, Managing Director of GOG.com. “We’ve come to the conclusion that there are a number of issues with using a customer’s IP address to determine what offer they are being presented with from GOG.com. A good number of users can find themselves negatively impacted by a policy of using geo IP to set their region.
“For example, customers may be travelling when they want to purchase or download a game from GOG.com. In this case, automatic IP address capture might change the price or the content of the game they’re ordering (such as the default language of the installer). Further, geo IP data collection is not always right. IP addresses are not a perfect or unique identifier of location, and can report the incorrect region of users, particularly ones who are not using standard Internet connections. Finally, we’re always very sensitive of our users’ privacy. Effective privacy protections for our users means that any data that we don’t need to collect, we shouldn’t. We only need to know the country that you’re making this purchase from, so although we originally planned to use geo-IP to determine user’s location, we’ve decided to trust our users and let them inform us as to the correct region for their purchase.”
Users who are finding problems with their country’s location (and the offer they are presented with) in their settings. They can update this by going to ”My Account” and clicking on “Account & Settings.”
The change is now live on GOG.com for all current purchases and preorders.
While they don't explicitly say as much, it seems rather obvious that this is a pro-consumer gesture to undermine regionalised price-gouging, a practice that our European brother and sisters are also often on the receiving end of, if not always to the same extreme as Australians.
Other online digital retail outlets such as Steam, Xbox Live and PlayStation Network have gone in the opposite direction in recent years, making it more and more difficult for customers to masquerade their location in order to get a better deal. This is a significant move from GOG to the contrary and we can only hope that it doesn't strain their relationship with publishing partners, so that they can continue to release more great classic titles for us.
Additionally, all games sold on GOG are still free of any form of DRM copy protection. So this is just yet another reason why we should offer them our support.
Posted 10:55am 10/5/11
Posted 10:55am 10/5/11
Posted 11:07am 10/5/11
I hope they never lose sight of the idea that goodwill from the community ultimately boils down to not acting like complete d****.
Posted 11:09am 10/5/11
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Posted 11:17am 10/5/11
Posted 11:18am 10/5/11
Posted 11:21am 10/5/11
Posted 11:26am 10/5/11
Posted 11:44am 10/5/11
Posted 11:56am 10/5/11
Heh, yeah what Viper said. The correct region is the one with the cheapest price.
Posted 12:06pm 10/5/11
Posted 12:19pm 10/5/11
Is it illegal to pretend to be from another region to circumvent regional pricing?
Posted 12:27pm 10/5/11
Can you back up the file (like steam) so you don't have to download it again?
I'm a little bit hesitant in purchasing games from these guys as I've never really heard of them.
Posted 12:33pm 10/5/11
Posted 12:42pm 10/5/11
Negative. Depending on the vintage, a lot of the games are the original files bundled with a well tested DOSbox configuration file.
Affirmative, the download you get is the installer. In fact, it's even better - if gog.com goes away your download still works without fail, whereas with Steam you've just got a vague promise that if Valve ever goes away they'll unlock everything.
They're fine, I've purchased close to two dozen games through them and every single time I've been impressed with the service, forum community & bundled extras (e.g. nice looking pdf manuals, wallpapers, original soundtracks, etc).
A few times over the years they've tossed out a free game to all subscribers as well, like just recently they've added a few features to the site and threw an old point & click adventure (Dragonsphere) out to celebrate. They did it with the original Tex Murphy games as well. If you've purchased those games from the site previously they'll sometimes even do a substitution.
Posted 04:26pm 10/5/11
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Posted 07:58pm 10/5/11
I really hope they can grab the market for newer games but this route they have taken it seems unlikely.
Posted 09:20pm 10/5/11
Posted 10:01pm 10/5/11
did you see that fpot ?
Posted 07:31am 11/5/11
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Posted 07:45am 11/5/11
Hey, you were wrong. Again.
Can't see them getting lots of new game content though. No DRM, no region gouging, not a lot to entice publishers.
Posted 10:41am 11/5/11
They will know where you are from.
If games publishers allowed one Company to do it they would have to allow all Companies to do it. I can understand a small price shipping a game here but surely selling you an electronic DL saves them costs associated with physical packaging.