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Recommend Me: User Monitoring Software
Mass
Brisbane, Queensland
1394 posts
Okay looking for some user usage monitoring software with the following features:

Screenshots
Active application time reports
Active website time reports
Daily activity time analysis

Preferably a silent mode

Optionally key logging options, chat monitoring etc

Looking to monitor about 20 machines.
04:07pm 20/05/13 Permalink
system
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04:07pm 20/05/13 Permalink
ShOdDy
Brisbane, Queensland
151 posts
Check out k9 web protection. It might do as you ask. It is what the government use for sex offenders.
04:10pm 20/05/13 Permalink
Mass
Brisbane, Queensland
1395 posts
Yeah I use K9 on my kids PC, not really looking to filter stuff as much as catching people doing bad, and not just internet but all PC applications.
04:17pm 20/05/13 Permalink
HerbalLizard
Brisbane, Queensland
5787 posts
06:13pm 20/05/13 Permalink
ara
Sydney, New South Wales
3690 posts
not implying anything, just curious about the legality of using this kind of software in the workplace.

http://www.workplaceinfo.com.au/resources/employment-topics-a-z/surveillance-in-the-workplace

The Workplace Surveillance Act 2005 [NSW] relates to the employer’s use of technology including video cameras, computers and tracking devices, to monitor employees and generally prohibits the surveillance of employees at work, by their employer, except where employees have been given notice or where the employer has a covert surveillance authority.
06:20pm 20/05/13 Permalink
thermite
Brisbane, Queensland
11219 posts
You should get legal advice, especially if you plan to use this 'silent mode' to spy on staff without their knowledge.

If I was working for you I think you'll find in your little logs there that I'd be spending most of my time on Seek.

06:29pm 20/05/13 Permalink
Whoop
Brisbane, Queensland
21868 posts
except where employees have been given notice

So? Why's everyone being a whiney little b****? Boss says yep we're watching you, don't use computers for illegal stuff / personal stuff during work hours. Where's the problem? If you can't go a whole working day without using the work computer to download illegal movies or porn, or browse reddit all day then rather than quitting, I hope you all get fired.
09:14pm 20/05/13 Permalink
koopz
Brisbane, Queensland
10029 posts
actually... peeps just use their phones now...


Mass is working up to that I suppose :/


You should get legal advice, especially if you plan to use this 'silent mode' to spy on staff without their knowledge.



just get them on contract.. work-choices never really went away...


the media and Labour just pretended it did...


f**n Labour... useless dips****

*edit*

not that Liberal can get their mind around tech enough without asking someone else to come in and do it for them...

no wonder people vote 'not them' again
09:16pm 20/05/13 Permalink
skythra
Brisbane, Queensland
6586 posts
Person signs a workplace agreement that says "We will monitor your email and computer usage". Person declines job. Workplace choice exists.
08:10pm 21/05/13 Permalink
Tollaz0r!
Brisbane, Queensland
13723 posts
Just because a choice exists doesn't mean it is ethical. Not only that but you would argue that the choice is highly biased to a reasonable person that requires a job to pay their way. If they say no, there could be a high risk of not getting an income for some time, so they are somewhat forces to accept that clause.

So the choice is pretty poor and given certain circumstances it wouldn't be considered a choice..
08:18pm 21/05/13 Permalink
skythra
Brisbane, Queensland
6588 posts
So the choice is pretty poor and given certain circumstances it wouldn't be considered a choice..

Is it that poor? What's the unemployment rate again? What's the safety nets that we have during times where someone is unemployed? How often is it that people are looking for a job while unemployed versus are currently employed and are jumping to a different workplace for either money, or other reason?

Maybe i've been the kind of person who separates his work from his personal life, but if you're employed to work, and you sign a contract that says "you must meet these performance goals, and your position will have monitoring in the case reaching those goals are in debate" i say 'sure' mostly because i haven't ever continued working at a place that i no longer want to do work at during business time.

What can you do on work supplied IT equipment that you can't do on your personal phone or at home that you MUST do during business time? (and if you can't do it in those situations, how devious is it that you can't just ask permission?)

Edit: Here's a non-it related situation
I work at a labouring yard. I pick and pack. I have a supervisor, a team leader, a senior labourer offsiding me. Every step i make is monitored directly.

In the indirect situation of working in an office, where a supervisor has allowed someone to be able to work more autonomous, under the reminder that when it's noticed that they are failing to meet goals, their performance is monitored is somehow less ethical than the one if they're left to constant supervision.
08:29pm 21/05/13 Permalink
Whoop
Brisbane, Queensland
21874 posts
Just because a choice exists doesn't mean it is ethical. Not only that but you would argue that the choice is highly biased to a reasonable person that requires a job to pay their way. If they say no, there could be a high risk of not getting an income for some time, so they are somewhat forces to accept that clause.

So the choice is pretty poor and given certain circumstances it wouldn't be considered a choice..

But if all you do on the computer is work related then why do you care? If you're not shopping online or browsing porn sites, it won't matter. How is it any different from working in a small business where your boss is sitting right next to you all day?

Man some of you girls will whinge about anything, no wonder the planet is going down the s******. If you actually did work at work then there wouldn't even need to be programs like this. Bunch of self entitled a*******.
11:36pm 21/05/13 Permalink
ara
Sydney, New South Wales
3692 posts
Man some of you girls will whinge about anything, no wonder the planet is going down the s******. If you actually did work at work then there wouldn't even need to be programs like this. Bunch of self entitled a*******.


You are the one QQ'ing, I asked a question based on a law I found with a quick google because I was curious. The OP may not have been aware or the same thing might not be legislated in QLD, either way, enough of the tears.
09:19am 22/05/13 Permalink
trog
AGN Admin
Brisbane, Queensland
37013 posts
My (limited) understanding is basically what ara found - it is OK as long as you have clearly disclosed it to staff.
Man some of you girls will whinge about anything, no wonder the planet is going down the s******. If you actually did work at work then there wouldn't even need to be programs like this. Bunch of self entitled a*******.
It's a fine line between that sort of thinking and tolerating a police state.
09:51am 22/05/13 Permalink
TufNuT
I like eel pie
Brisbane, Queensland
4186 posts
Company PC's belong to the company therefore there should be no expectation of privacy.

If we were talking about monitoring personal PC or Phone that is NOT on the network and not being used for work purposes, that's a different story.
10:36am 22/05/13 Permalink
TufNuT
I like eel pie
Brisbane, Queensland
4187 posts
oh and the company i work for uses http://www.paloaltonetworks.com/ hardware devices to monitor all network traffic, it shows a great deal of information..
10:39am 22/05/13 Permalink
Dazhel
Gold Coast, Queensland
6023 posts
If you actually did work at work

Whoa, slow down there. That's crazy talk.
10:45am 22/05/13 Permalink
thermite
Brisbane, Queensland
11222 posts
I find it hard to believe that there exists a person in the world that works with computers who doesn't do some recreational browsing, or private research, or something.
You aren't supposed to work 100% of the time, it's bad for you, and it's bad for the company.

Hey maybe there is such a person. The really bizarre thing is that there would exist a boss or company owner that would expect his company's computers to be used for nothing but work.

There is no shame in taking a 5 minutes break to buy yourself a shirt as I have done at work, or to satisfy your curiosity by studying Kari Wuhrer's chest on google images before she had her breast implant's removed as I did yesterday at work.

If I found out my boss had a problem with that, then he and several other people can spend the next few months training someone else to do my job.
10:53am 22/05/13 Permalink
TiT
Brisbane, Queensland
5624 posts
11:22am 22/05/13 Permalink
Dazhel
Gold Coast, Queensland
6024 posts
That's true thermite, but whenever I get off track I find it helps to have the ultimate productivity blog bookmarked: http://productiveblog.tumblr.com/

...I'm on AG of course because my code's compiling.
11:31am 22/05/13 Permalink
Nukleuz
Perth, Western Australia
303 posts
My workplace monitors internet usage to the extent that anything outside of banking and utilities websites is effectively fair game to be blocked. They understand we are working in an office away from home so they're reasonably lenient on things like that.

It beats people having to take time off work to go to a post office or wherever they need to go to do things if it can be quickly and conveniently done via the internet.

That said, I felt they went overboard in blocking sourceforge, but only because a few tools I use are on there. I bypass it by hooking up my phone to the PC and using it as a hotspot to download what I need. They obviously don't see it as unreasonable because I presented evidence of the data use and they paid me back the value of the data.
12:44pm 22/05/13 Permalink
Taylor
Brisbane, Queensland
40 posts
What are you trying to monitor????
12:48pm 22/05/13 Permalink
Mass
Brisbane, Queensland
1397 posts
Thanks for the suggestions guys. Yeah we'll tell the staff we are watching them, then its on their heads if they f*** up. Also we are doing it to our staff in Manila first and they don't have the same laws in the Philippines so its all good.

Not too worried about recreational browsing or that sort of thing. More wanting to watch our call centre staff aren't chatting or using facebook while they are on the phone (hence the screenshotting), when they are off don't care what they do. Also will give us a picture of their idle time so we can better capacity plan and give them more work if needed.
02:48pm 22/05/13 Permalink
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02:48pm 22/05/13 Permalink
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