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Important Information Regarding Server Rentals
Eorl
AusGamers Editor
Brisbane, Queensland
13125 posts
Hi!

When we launched AusGamers Server Rentals almost a year ago we were clear on our mission: to provide the highest quality dedicated server experience at a very competitive price. AusGamers has always put our community first, and we made it clear that we were sparing no expense and providing nothing less than an excellent product for you to enjoy.

We've invested a lot of time and effort into the Server Rentals service, so we've recently reviewed how well we have been able to meet our goals. If you've been a Server Rentals customer for a while you'll know that our servers have been constantly attacked and our international transit provider (our link back to the "Blaze" back end system) has been unstable and unwilling to assist us. We've added PayPal support, ClanPay donations and a store credit system to give more flexibility in how you can pay for your servers. However, taking everything in to consideration, it is clear that we haven't been able to meet our own standards on the service we provide to the community.

For these reasons, AusGamers is ending the Server Rentals service at some point in the near future. We haven't set a final shutdown date, but when we do we'll let you know.

As a final thankyou to all our customers we are keeping everyone's servers online for as long as possible at no cost to you. Any subscriptions that were renewed before 16 August will be online until at least 16 September. Any subscriptions that were due to renew or expire after 16 August have been kept online but will not be billed; the server is free for you to use until we need to finally close the service.

Any customer who has purchased un-used credit will be refunded the remaining amount.

If you have any questions or comments, please let us know at rentals@ausgamers.com

Regards,
The AusGamers Server Rentals Team.
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