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Another game server crash and no response
Pahkiller
Brisbane, Queensland
5 posts
Hi
My game servers crash often and I do know its not all Ausgamers fault (or gamearenas)
but have emailed to support of my dilema but still no answers
I have people wanting to play on the servers I have.
Anyway anyone know what the issue is I have 1 server up and running fine but the other have restarted many times but just stuffed

I know you guys are busy and have to put up with rubbish
any replies or help would be appreciated
12:30pm 09/01/14 Permalink
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12:30pm 09/01/14 Permalink
Malthius
Brisbane, Queensland
1171 posts
I assume you are talking about the "Sneaky Ninjas #1" and "#2" servers.

#1 has never written a crash dump; it has never actually crashed.
#2 last wrote a crash dump on 25/12 a little after 9pm.


In the last week:

#1 had 8 "events" where around 30% of the players were dropped. I'm not sure if these were just map changes where a bunch of people left or there was some network issue, but the server didn't drop all of the players, only 21-26, each time the rest of the players stayed connected.
#1 last rebooted on Monday afternoon, the logs seem to show that someone hit the restart button on the server management page.

#2 had 3 similar events, 30% players dropping with the rest staying online.
#2 last restarted about 10:20 this morning, again in response to a restart request, not any server failure.


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I'll reply to the support ticket with the same information, feel free to reply either here or there with more information about which server you think is "stuffed" and why, as from this end it seems to be running reasonably well.
02:49pm 09/01/14 Permalink
Malthius
Brisbane, Queensland
1172 posts
I found another ticket you logged with the error message - can you confirm the problem is that you can't connect to your ProCon Layer that is hosted with another company?
02:59pm 09/01/14 Permalink
Pahkiller
Brisbane, Queensland
6 posts
Hi Malthius
its working now have no idea whats happening
but thanks anyway...
05:24pm 09/01/14 Permalink
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05:24pm 09/01/14 Permalink
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