Anyone else getting complaints about lag since latest update?

Had 30+ people come to me in the last hour or two about really bad server lag on BF4, not just on one map either.

Update issues? or Something happening on serverside?

We are actually running less servers per host today than over the weekend, so this is something new, probably related in some way to the new server build.

If you do have a chance, note down if there is any specific map that seems to be worse than others, it may be map related. We'll go through the logs in detail tomorrow morning; we have a tool that gives us a detailed look at how every BF4 (and BF3) server performs, so we'll be able to find anything amiss on our end.

Time here is 9pm AEST, (Brissy Time), the server is full with 5 people in the queue ! (Namely the Great 32 player conquest/Rush server)

I put the server back online this afternoon after the R6 patch and it was full fairly quick and has not crashed which is awesome, but as above stated there is still significant lag. 1-3 second Rubber banding occuring (so quite large) everynow and then with small stutters throughout. No complaints thus far.

Details:

Most lag:
Lancang Dam, Terrible throughout. small conquest

Recorded noticable lag:
Golmud Railway, tiny rush

I will continue to record gameplay and post the results to help out.

Getting a lot more server lag tonight as well. Less often crashes though.
#YOLOSWAG4JESUS | 24/7 Paracel Storm Conquest

I had a chance to play on a server for a few hours last night while watching the CPU and server performance on a second monitor. I'm feeling pretty safe that none of the performance problems are our fault, other than possibly a few servers on the ga0412a host (which we are going to migrate once some new hardware is tested).

I spent a couple of hours today updating my log processing tool to give "lag per map" stats, and it was interesting but not incredibly clear. For example, for the host that syk3 is on (ga0113), MP_Siege (Siege of Shanghai) has 2x more severe lag events than any other map, and 3x more than most of the maps. Journey (Golmud Railway) and Resort (Hainan Resort) are the next two worst by quite a margin. Abandoned (Zavod311) is by far the least laggy, but I think that might be due to it being the default start map, and I'm not certain I've corrected the stats for empty servers.

I'll report all this stuff to DICE later tonight when I've debugged the program a little more.

edit: Added correction for empty servers, and the stats are broadly the same.

MP_Siege (Siege of Shanghai) has 2x more severe lag events than any other map, and 3x more than most of the maps. Journey (Golmud Railway) and Resort (Hainan Resort) are the next two worst by quite a margin. Abandoned (Zavod311) is by far the least laggy.

This is interesting because these maps are the laggiest client-side for me. I'm not referring to network lag, but even when running well the game feels sluggish compared to others. My SS settings are tweaked to max my system out and most maps feel great but the 3 you firstly mentioned. During this, CPU utilization is typical to other maps, and the GPU's are at about 70% each (also comparatively typical). Quad channel RAM as well so I haven't been able to determine any bottleneck at my end.

Zavod311 feels silky for me in comparison.

----

If it's any help I could make comparative CPU/GPU/FPS charts for each map, but that would take a while.

From what we have noticed on our C13 server (GA0112);

Lancang Dam - Unplayable at all. Lag every 2 seconds, for about 2 seconds. rubber bands like a b****. CPU was at 100% the entire time, start to finish. We have taken it out of rotation it's that bad.

Next worst map _was_ Hanain resort - it was 90% as laggy as Lancang. We did remove it from the list, but recently tested it again, and it seemed ok.

Third worst map would have to be Golmud Railway - only recently started laggy on this map (today, 5/11). Lag spikes every 5 or so seconds, rubber banding all over the place.

Shanghai also crashes most clients (within range?) of the levelution (tower failling down - just as it starts, people crash on mass). We've removed this from our list of maps.

Most other maps seem fine - however we do get frequent crashes all the time, most notably on Locker, and Zavod - possibly due to them being the most concentrated maps in terms of infantry fighting / nade spam?

just my observations playing on our server the last week - nothing written down or recorded.

i've limited our hazzard county to 48 until 64 gets fixed up... shame... love the big maps!

the 24 mixed server is fine tho which is awesome

keep up the good work guys

How do you change the player limit to lower? (Don't tell me I've just missed the option).

Our 64 player keeps lagging like crazy when it's full. It's fine with about 50 or so players, but any more and the rubber banding starts.

today it is continualy crashing and laging when server near full, may be my server is being hacked by a banned player called ZekeAU

not good to hear about lag... our 2nd 64 player server on hypernia has been up around 30 hours full for 29 hours and no where near the lag or rubber banding that our ausgamers one has... it really sucks cause i wanna support these aussie guys with our money

not good to hear about lag... our 2nd 64 player server on hypernia has been up around 30 hours full for 29 hours and no where near the lag or rubber banding that our ausgamers one has... it really sucks cause i wanna support these aussie guys with our money

We are starting to feel the same, either moving to hypernia or waiting it out, however our community wont play on our server till the lag is fixed.

Seems to be only a handful of servers that dont lag under 64player right now and none of them ive seen are with ausgamers.

Last night seen us running 64 player all day right up until ~8pm when complaints come in about lag, now server was full all day (8am -9pm 64 players with atleast 1-2 in que) so i cant say that its the server patch causing issues when at peak times it gets really laggy and not at any other time.

Memory wise our server for yesterday was average at 650mb which would be understandable for a full server.
CPU was at average of ~90% all day, no major spikes or drops.

Another thing to note was the fact noone could connect on the 8th at all took me 3 restarts of the server to get it to allow anyone to join and even after that it was still getting laggy with 10 people on the server.



We went with ausgamers for two reasons,
1. Australian company (not many of them left in this game)
2. They stated limited 64 P servers for order, so we jumped on it asap and expected not many at launch.

Now we are in talks about what to do, its hurting us both financially and socially that we cannot have a decent peak time round on our paid for server, some of our members are asking us to move hosts but we really dont want to at this point giving ausgamers the benifit of the doubt on the matters, considering EA / Dice need to get their sh*t together and fix a poorly released game.

unfortunately i've asked to cancel my 2x64 servers as hypernia's performance far out performs ausgamers with that many players... i am keeping my 24 player server with ausgamers as its been flawless... i will be back with ausgamers when these issues are fixed...

unfortunately it looks like the best temp fix is limiting to 48 until the R8 patch?

I can't even get my procon parent layer put on a white list or even anyone to tell me if that is the problem it is still not connecting and i should not have to point out why that is a pain in the ass as well as being inconvenient

My server was down this morning so i hope someone was working on it to fix at least the punkbuster and lag issue,

Ausgamer try communicating it may stop some frustration

i know! i feel bad for these guys cause im sure they want to provide the premier australian hosting service but these bugs or whatever is causing trouble on their end is so frustrating!

Our server -WARS- lags around 1pm est till 2pm and has another spike around 6pm till 7pm all maps are great apart from lacang dam and Siege. Also no sound in certain parts of Golmud hopefully dice fixes these soon as the maps are lots of fun

Its doubtful that the mammoth VPS system will be increased, theres not a lot of profit margin @ this price point.

We have simply capped our servers to 50P until more patches hopefully optimise the server code somewhat.

Bonus being that its not as spammy anyhow. :-)

my 64 server was actually smooth last night... anyone elses seem better last night?

Its doubtful that the mammoth VPS system will be increased, theres not a lot of profit margin @ this price point. We have simply capped our servers to 50P until more patches hopefully optimise the server code somewhat. Bonus being that its not as spammy anyhow. :-)

This isn't run on Mammoth VPS. Not now, not ever.

The resources we have allocated to each 70 slot server is more than sufficient to run it perfectly at peak periods. I watch a full 70 slot server perform at an appropriate frame rate only using 70-80% of the CPU resources it is allocated... then it spikes well above 100% and lags for half a second. We can't allocate double the CPU resources to every server to deal with this when it is something that DICE will be able to fix in an upcoming release.

We don't expect people to run less slots than they've paid for, but that seems to be the reality just at the moment.

Im aware you guys running the show know about this. but this issue is turning the service im paying for into a nightmare.

its only a 38 slot server and as soon as i get over 32 people playing on the server the rubber banding is terrible.

basically i just want it to be know my server is playing up too and its not a 64 slot server.

cheers for all the great work you do.

its not the same maps all the time that starts it. i've seen it start to rubber band on maps such as flood zone, zavod 311, lancang dam and golmud railway.

It continues to rubber band after the map changes, until i get complaints from everyone in the server about it. So its not long before im forced to restart the server, this fixes the rubber banding but leaves the server empty.

I've been observing the cpu% on the stats tab as soon as the rubber banding starts and the cpu usage is 85% and above from what ive seen.

im no tech wiz, all i know is its definitely Rubber banding.

I have faith in the guys that they will fix it soon.

My server has been having the same rubber-banding issue, it was happening all last night too. The server is 34 Slot (32 players + 2 Commanders), I noticed it seemed reasonably smooth with about half capacity or less only!!! I also noticed that battlelog showed the ping was 45+ when it normally is around 17 to 22. Server battlelog page: http://battlelog.battlefield.com/bf4/servers/show/pc/9de028c8-00b6-47c0-89a6-75e11b7a3594/AussieAssassins-CQ-Unlimited-Time-Vote-Map/

Just an update, we've contacted the people with the busiest servers on the ga0306 host offering to move their servers to new hosts. We expect that once we've moved a few of the busiest servers everyone else will get lag free performance (and of course the ones being moved will be lag free too)

100% CPU in GameCreate is deceptive - that's 100% of one of the cores that your server could be using.

But.

If there is rubberbanding, that's not cool. We'll go through everything in detail tomorrow; I noticed that some of the hosts are getting an uneven share of the busy servers, so we'll find and kill any lag.

Ours seems a lot better tonight, cheers Malthius.

First steps have been completed for this, we'll be making further changes thoughout the day, should be able to eliminate most of the lag by peak this evening.

Something runaway on that host, I've restarted it - it was thrashing but only using 25% of the actual CPU.

My server is getting lag again tonight, it was at capacity when the lag occurred.

I have to say the opposite... our 64 has been full for 20 hours and still running butter smooth even on maps that were laggy before!

thanks guys keep up the good work

Well just filled the first one again this morning, and as soon as its full i get this in chat...

[10:20:09] Taylorfknswift_ - Chinese Army - Hotel > server about to die?
[10:20:14] FInger_Magician > any one else getting lagg
[10:20:19] Vizzi0nzz > alot yes
[10:20:59] woofnstuffnz > anyone else getting wicked lag?
[10:21:17] Greebly > Yup
[10:21:24] baronb63 > yes
[10:23:30] PartyBoyBoloris > wow the rubber banding

Can someone look at our Vanilla 2 server as well please, it crashes 10x as much as our other 64p, have stopped using sadly.