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Help: Looking for files from Windows 7 Home x64
trog
AGN Admin
Other International
39124 posts
Yall,

I have an old Windows 7 Home laptop on which I recently ran Disk Cleanup for the first time in my life ever on any computer, having never trusted it before. It turns out it deleted a few key files that Windows Update requires to complete.

I have spent hours painfully reinstalling various KBs, extracting files and scouring the Internet to find the replacements but there are three files that are eluding me. I am hoping someone might have an old Windows 7 Home x64 system (running SP1) that might have the following files:

They will be located in c:\windows\servicing\packages

The files are:

c:\windows\servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.mum
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.12.0.mum
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1.mum
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
c:\windows\servicing\packages\Package_1_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.mum
c:\windows\servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.cat
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.12.0.cat
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1.cat
c:\windows\servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.cat
c:\windows\servicing\packages\Package_1_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.cat

Thanks for any help!
06:40pm 09/08/17 Permalink
system
Internet
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06:40pm 09/08/17 Permalink
notgreazy
Other International
768 posts
Sorry can't help but intrigued why you want to restore that specific copy. Are you trying to retrieve some files?
06:53pm 09/08/17 Permalink
trog
AGN Admin
Other International
39125 posts
Without those specific files, Windows Update won't run. So my laptop is now about 2 months out of date for updates - which, given the Wannacry stuff etc - makes me super nervous about using it.

If you are morbidly interested in the pain of fixing this problem the Windows CheckSUR technet/support articles have a bunch of info.

The problem in this specific case is the KB items that I'm missing these specific .mum/.cat files were replaced or updated - so these specific versions are no longer available to download from MS at all. It is quite the bulls***.
06:56pm 09/08/17 Permalink
Spook
Brisbane, Queensland
40741 posts
why bother?

why not just upgrade to far superior in every way windows 10?



08:43pm 09/08/17 Permalink
trog
AGN Admin
Other International
39127 posts
a) I don't know if the upgrade it will work with my system in a broken state
b) I don't trust Windows 10's telemetry stuff
c) I don't want to pay for it now the free window is over
d) It seems like a drastic solution to what should be a trivial problem
e) I prefer to run older versions of OSs where possible so I can test developed software on common older configurations so as not to be surprised when we deploy to client systems and things break
f) Laptop is almost 5 years old so be worried it would run worse
g) I've spent a lot of time and effort trying to solve this problem and just want to know if it's actually possible or not!

That said: the most likely scenario is I'm buying a new laptop soon anyway and I think I'll be stuck with Windows 10 unless I can trick Dell into giving me Windows 8 (or I might bite bullet and get a Linux one).
08:56pm 09/08/17 Permalink
Spook
Brisbane, Queensland
40742 posts
just get windows 10, its supported, it runs better on pretty much every system, and u shoudlnt be wasting time supporting near EOL os's anyway.

yes, you've invested effort trying to fix something old and obsolete, thats not always the best way forward.

if you really are concerned about current threats, get something that is supported. (and will continue to be)

if the update doesnt work, preserve the important bits of your user, learn a lesson and start again.

you can install classic start buttan on windows 10 and its just like a better version of windows 7.

last edited by Spook at 21:26:41 09/Aug/17
09:25pm 09/08/17 Permalink
hardware
Brisbane, Queensland
11661 posts
Perhaps try a repair install? It's possibly an easy-ish way out of the problem - just do an 'upgrade' back to the same SP of win7 that you're currently running
10:13pm 09/08/17 Permalink
trillion
Ballarat, Victoria
4270 posts
trog do you want me to dropbox or google drive them to you?

i'll install it in a vm an send you those files, only issue is going to be getting the installer to activate for home_x64 to include those amd64* archtype files

unless they're a generic x64 thing, maybe the archtype can be emulated anyway
12:47am 10/08/17 Permalink
trog
AGN Admin
Other International
39128 posts
trog do you want me to dropbox or google drive them to you?

i'll install it in a vm an send you those files, only issue is going to be getting the installer to activate for home_x64 to include those amd64* archtype files

unless they're a generic x64 thing, maybe the archtype can be emulated anyway

thanks dude but I am like 99% sure that if you don't have them on an old machine you won't be able to get them in a fresh install - because some of the KBs have been modified/removed, so it's not possible to re-create these files from a fresh install.

So my hopes are pinned on some other OS hoarder with a similar build.
Perhaps try a repair install? It's possibly an easy-ish way out of the problem - just do an 'upgrade' back to the same SP of win7 that you're currently running
I think I already tried that but can't remember (I did most of the messing around while drunk in a hotel room in Paris killing time). I'll double check and try again.
01:36am 10/08/17 Permalink
BladeRunner
Queensland
2744 posts
backup your files and then do a fresh install of win 7. That would probably be the easiest thing to do.

If you did want to install windows 10, use classic shell for start menu replacement like I do. When you set up windows 10, you see the options to turn off all that telemetry s*** anyway.

I would also recommend RocketDock, Been using it for years. It adds a OSX like bar thing to the desktop that you can put programs on.
02:44am 10/08/17 Permalink
Spook
Brisbane, Queensland
40743 posts
classic shell <3
06:28am 10/08/17 Permalink
notgreazy
Other International
771 posts
backup your files and then do a fresh install of win 7. That would probably be the easiest thing to do..

Yeah this is what I was getting at Trog. Format the comp and install whatever OS you want. You can find any legit ISO of windows you want online.

Why go to the trouble of repairing it?
09:40am 10/08/17 Permalink
trillion
Ballarat, Victoria
4271 posts
trog is quite at home in a corporate system environment where these kind of peculiarities can usually be accommodated by the Windows system services

any reinstall is usually considered quite the village idiot approach in such places
01:36pm 10/08/17 Permalink
trog
AGN Admin
Other International
39129 posts
Yeh, I know reinstalling will be a fix but basically if I can just get a copy of this small handful of missing files, it's a case of just copying them into the right spot, waiting 15 mins for CheckSUR to run, and then it's fixed (in theory). So I'm going for this as the "easy" option first if I can find these files.
06:06pm 10/08/17 Permalink
Spook
Brisbane, Queensland
40749 posts
lolz, "easy" finding obscure files from a near obsolete os.
07:31pm 10/08/17 Permalink
cnnnnnn
Other International
12 posts
trog have you found these yet?

ive got this mismatched bit of hoarde; are you saying that those files you need are in a no longer serviced Windows Update KB that caches on that path?


http://i.imgur.com/i3sAKnS.jpg


http://i.imgur.com/aUNEgXR.jpg
05:54pm 19/08/17 Permalink
system
Internet
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05:54pm 19/08/17 Permalink
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