beware your nemesis
Blizzard spoke with us recently about what separates the Diablo III: Reaper of Souls Ultimate Evil Edition experience over the PC and spoke about platform differences. Click here!
inquiring minds
We chat with friend of the site Cameron Lee about Dragon Age Inquisition's endgame content, theorycrafting, tactical play and much more. Click here for our interview!
welcome to you're doom
AusGamers got a 15-minute live sneak-peek at the totally reimagined Doom at this year's QuakeCon. Read our in-depth first-look impressions right here!
highway to the danger zone
We caught up with The Witcher 3: Wild Hunt's game director, Konrad Tomaszkiewicz, to talk all things Witcher, monsters and open-world! Click here!
Post by Eorl @ 10:40am 25/01/14 | 7 Comments
Valve has taken it upon themselves to now allow Steam users the choice of cancelling any digital pre-orders they may happen to purchase in their day-to-day business, a practice that was previously available only by emailing Steam support.

Users on Steam's Forums (via Polygon) are reporting the new change in policy, which can now be found in your Steam transaction history with the button "Refund an item" link for any pre-orders. This new change will enable players to change their mind at a whim, offering some sought after basics when it comes to pre-ordering online.

When it comes to pre-ordering on Steam, Valve will charge your payment method the full amount, unlike brick 'n' mortar stores which go for the usual $5-$10 deposit on physical media. It is currently unclear whether this new method will put the pre-order amount back into your Steam Wallet or refund it to your chosen payment method, though the choice is now there.












Latest Comments
Mosfx
Posted 10:48am 25/1/14
I've never pre-ordered from Steam so didn't know you couldn't, but interesting this wasn't normal already...
Topper
Posted 11:05am 25/1/14
The option was always there as stated in the article, you just had to contact Steam support to do it.....now you can just click a button in the steam client yourself

Nice addition
blaze0041
Posted 11:09am 25/1/14
If I recall, before you would have had to contact Steam Support to cancel a pre-order. This certainly makes things easier.
Twisted
Posted 10:55pm 25/1/14
Cool, customer focused design actually working in the interests of customers.
Whoop
Posted 02:55am 26/1/14
I wish they offered a "ship the cd to me" option, given the ultra high prices we already pay for s*** on steam they should send us free cd's or tshirts n stuff.
Nathan
Posted 08:18am 26/1/14
Why would one pre-order a digital item they have unlimited copies of?
Nerf Stormborn
Posted 10:49am 26/1/14
When I read this thread I was thinking "what kind of mad fool would pre-order a game," and yet I somehow just pre-ordered Thief 4 from GMG, which I'm not even sure about (markeddown from $50 to $31.50, this video made it look promising, it's my favourite series, and that bonus bank map will be appreciated by me since I loved that level back in the day...).

Hopefully they have a way to cancel if reviews come out and say that it's really really bad...
Nickname
Email Address
Comment
 

If you already have an account, please login here


You need an account to participate on AusGamers.

This form will quickly create one for you - you will just need to confirm your email address by clicking on a link in an email that will get sent to you.

Your comments will be published once your email address has been confirmed.

7 Comments
Show
 
Log In
User:  
Pass:  

Advertise with Us | Download Media Kit | Privacy Policy | Contact Us
© Copyright 2001-2014 AusGamers™ Pty Ltd. ACN 093 772 242.
A Mammoth Media web development / Australian VPS Hosting by Mammoth Networks