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Post by Eorl @ 12:34pm 22/06/12 | 32 Comments
While many players are enjoying the latest additions and bug fixes that the new 1.03 patch has brought, some new users are now experience difficulty when trying to play their digital version of Diablo 3.

According to an official post on the Diablo 3 forums, users who purchase the digital version are now being restricted to the "Starter Edition" of Diablo 3, which severely limits what an account can do in-game. The big problem? Users accounts may be stuck on the very limited edition for up to 72 hours according to Blizzard, though it may sometimes be less.
Players on Starter Editions have the following restrictions:
  • Act I up to the Skeleton King is available
  • Level 13 cap
  • Matchmaking available only with other Starter Edition players
  • No Auction House access (Real Money or Gold)
  • Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12. See the Global Play support article for more information.
  • A Blizzard representative on the forums explained just why they have decided to implement these changes and not to worry:
    “Digital purchases do require a review period before they kick over from Starter to Full editions,” a Blizzard spokesperson said. “We apologise for the inconvenience, but it is a necessary step to combat fraud and other malicious activities that can weaken everyone’s play experience. The delay is no longer than three days, and is often much quicker than that. Hang tight. :)”
    While it can be understood that Blizzard want to combat the ever increasing threat of gold farming or account hacking, it is slightly annoying that legitimate customers are being thwarted that opportunity by Blizzard's own obstacles.

    Update: Blizzard has released a statement regarding the new security measure put in place for anyone purchasing a digital copy of Diablo 3, where they outline the unintended consequences of such measurements.
    "Similar to World of Warcraft, these restrictions were put in place to deter credit card fraud, which in turn helps reduce gold spam and other harmful activities that can have a negative impact on the game experience for everyone.

    However, as an unintended consequence of these security measures, players who purchase the game digitally after patch 1.0.3 are temporarily being capped at level 13 and not able to proceed beyond Act I. We are working to correct this as soon as possible and will provide another update when we have more details to share."
    You can read the full statement over here, which gives a better insight into just why Blizzard have had to outweigh the negative with the positives of increased security.





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    Latest Comments
    parabol
    Posted 12:54pm 22/6/12
    Is this a joke?

    Many people would be past Act 1 and Level 13 within the first couple of days and wanting to play with friends and buy from the AH - ALL things that they are now preventing you from being able to do.

    Just more proof Blizzard doesn't give a s*** about their customers. They've gone from one of my most liked gaming companies to the one I despise the most, with all of their recent actions.
    DM
    Posted 01:05pm 22/6/12
    Just more proof Blizzard doesn't give a s*** about their customers

    I'd love to hear fanboys try and defend against this now. They are f*****g over paying customers, such as my sister who I bought it online for, for no good reason.
    Khel
    Posted 01:14pm 22/6/12
    I think the same thing happens with WoW accounts, not that thats a defense, just pointing out its not like its without precedent.

    If this stop gold farmers from spamming me with friend requests though, then theres a silver lining!
    d^
    Posted 01:18pm 22/6/12
    D*** move.
    Eorl
    Posted 01:19pm 22/6/12
    I think the same thing happens with WoW accounts, not that thats a defense, just pointing out its not like its without precedent.

    If this stop gold farmers from spamming me with friend requests though, then theres a silver lining!

    That only occurs when you upgrade from the 7 day trial to the full game I believe.
    Reverend Evil
    Posted 01:22pm 22/6/12
    I remember in WoW if you went from a trial account to a full account it took up to 72 hours for it to roll over. Although sometimes it was almost instant. But yeah, waiting three days is ridiculous.
    carter
    Posted 01:24pm 22/6/12
    quick question.. is blizzard going to be releasing an editor for this game? or any DLC content, new maps, etc? Or even add more items? Theres only like 3 or 4 different type of legendaries and highest possible grade rares. Seems like a lot of stuffin around for nothing if they don't keep changing anything.
    Damo
    Posted 01:30pm 22/6/12
    They need to get the base game sorted before releasing new content.
    DM
    Posted 01:35pm 22/6/12
    I expect there is at least 1 expansion planned, as the story just kinda... ends, without much tie up.
    Damo
    Posted 01:38pm 22/6/12
    Must have gotten same people who wrote the prometheus script to write the D3 storyline.
    Eorl
    Posted 01:41pm 22/6/12
    quick question.. is blizzard going to be releasing an editor for this game? or any DLC content, new maps, etc? Or even add more items? Theres only like 3 or 4 different type of legendaries and highest possible grade rares. Seems like a lot of stuffin around for nothing if they don't keep changing anything.

    There will be a PVP patch later this year that will add the Arena, however no other details have emerged besides this graph that some claim is true.
    Khel
    Posted 01:42pm 22/6/12
    Its a blizzard game, of course theres going to be an expansion, thats how they roll
    Damo
    Posted 01:45pm 22/6/12
    Any word about Titan?
    carter
    Posted 01:56pm 22/6/12
    expansion at the end of every year? lame
    Dazhel
    Posted 02:18pm 22/6/12
    http://www.kotaku.com.au/2012/06/blizard-explains-why-new-diablo-games-are-locked-for-up-to-three-days/

    Everyone seems to be getting their panties in a bunch over not being able to progress until 72 hrs after purchasing the game.
    It's *up to* 72 hrs, until your payment for the digital edition clears which they say usually happens same day.
    Seems reasonable to me.
    parabol
    Posted 02:34pm 22/6/12
    It's *up to* 72 hrs, until your payment for the digital edition clears which they say usually happens same day.
    Seems reasonable to me.

    Reasonable? Not really.

    The whole point of a digital copy is for instant full access to the content you just purchased (where purchase is defined as when you authorise payment). Neither Steam or Origin have this silly waiting period, and they push a gigantic number of games without any dramas.

    So it's just Blizzard being d****, not much more to it.

    last edited by parabol at 14:34:04 22/Jun/12
    carter
    Posted 02:41pm 22/6/12
    The old treat 'em mean keep 'em keen approach.
    Jim
    Posted 02:44pm 22/6/12
    how does this stop fraudsters/goldfarmers anyway? at best, doesn't it just delay them by 3 days at the outset?
    Raven
    Posted 03:13pm 22/6/12
    Yeah, 72 hours is just BS. Why not go down to a store and buy it if you're going to have to wait 72 hours?
    TicMan
    Posted 03:13pm 22/6/12
    How the f*** is it different from Ling Ling going down to his local Beijing EB games and buying boxed copies?
    Julez
    Posted 07:02pm 22/6/12
    Seem's like blizzard are going all out to f*** over legit players to the point it is starting to get amusing.
    MoulaZX
    Posted 07:22pm 22/6/12
    Hilarious to see so many people up in arms over this.

    Blizzard are tasked with filtering MILLIONS of players for those few bad eggs that ruin the rest of our legit experiences.

    As one guy said before, it is 'up to' 72 hours, thats 1-3 days, for whats potentially years worth of playing this damn game. Seriously? People are sulking over 1-3 days? Wow, just wow.

    To be fair, I'd be a little miffed had I been caught in this too, but then reality would settle in and I'd realize if this makes my experience a little better later on, it's hardly even considered a sacrifice.

    I'd love to see any one of these keyboard warriors come up with better detection and removal methods for those few undesirables. /sigh
    TicMan
    Posted 07:37pm 22/6/12
    How is it different to the undesirable buying a boxed copy?
    Jim
    Posted 08:10pm 22/6/12
    I'd love to see any one of these keyboard warriors come up with better detection and removal methods for those few undesirables. /sigh


    k - monthly sub for d3 and proper loot drops instead of this RMAH business model, which is why the farmers and fraudsters are an issue in the first place
    TicMan
    Posted 08:11pm 22/6/12
    <3 Jim
    parabol
    Posted 08:20pm 22/6/12
    Blizzard are tasked with filtering MILLIONS of players for those few bad eggs that ruin the rest of our legit experiences.

    Blizzard is doing pretty well lately ruining everyone's "legit experiences" on their own. Take the excessive server downtime and lag for example.

    If they want some of the spamming to stop, then forcing auto-join on General chat probably wasn't such a great idea, no? They have been making some really stupid decisions of late, and they are just getting worse and worse.
    it's hardly even considered a sacrifice.

    I can't even argue with the complacency ...
    dais
    Posted 11:09pm 22/6/12
    That chat auto-join business was fixed a while ago.
    Khel
    Posted 01:02am 23/6/12
    Even though its fixed, the fact they ever considered it a good idea says a lot about how little thought seems to go into some of the decisions they've made.
    Rdizz
    Posted 02:49am 23/6/12
    Dazhel
    Posted 01:12pm 23/6/12
    k - monthly sub for d3 and proper loot drops instead of this RMAH business model, which is why the farmers and fraudsters are an issue in the first place

    At this point if they switched over to monthly sub without providing an 'offline, go nuts' mode for what used to be called single player there would most likely be riots. They'll be thinking hard about making D4 a subscription model though I bet.
    dais
    Posted 01:21pm 23/6/12
    I love Diablo III but there is no way known that I would pay a monthly fee to play it.
    parabol
    Posted 01:23pm 23/6/12
    Even though its fixed, the fact they ever considered it a good idea

    Yep that's what I meant. I don't care about its current state, just that it was suddenly enabled in a patch with no justification whatsoever (well probably a half-arsed effort to make the game more "social") - turning out to be a horrible idea.
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