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Post by Dan @ 10:42am 19/05/11 | 20 Comments
While the restoration of the PlayStation Network continues, there have been reports of some players experiencing console overheating and freezes while playing the freshly released L.A. Noire.

However, the game's publisher Rockstar Games have posted a statement claiming that the fault lies not with their game but with Sony's new 3.61 firmware update.
“We have received some reports of PS3s overheating while playing L.A. Noire or beeping three times before shutting down/turning themselves off, mostly on older 60GB and 80GB fat models.

Primary reports seem to be that updating to firmware 3.61 will cause PlayStations to overheat. There have been various reports of this on a few different games now, all reporting their PS3s turning off or 'Red Lighting' after having installed 3.61.

This can range from games randomly freezing to PS3s turning off anywhere between 30 mins use to 2 hours. We have confirmed locally that multiple games (Rockstar and non-Rockstar) overheat or freeze only when 3.61 is installed.

At this time we are recommending contacting Sony directly to report the overheating issue. However, this is not the end of our support; we are continuing to test L.A. Noire on all firmware versions and hardware models to isolate the issues and see what can be done. As always, we will update this article as soon as we have updates.
Poor old Sony can't seem to catch a break.

Update: While the support page entry we originally linked to up there appears to have since been taken down, Rockstar have now released a new official statement with more carefully chosen words proclaiming that neither the game nor the new PS3 firmware are the culprits of the overheating issue:
We have received a very small number of customer support questions about PS3’s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:

Rockstar Support: www.rockstargames.com/support
Rockstar Support on Twitter: twitter.com/RockstarSupport

PlayStation 3 Support: http://us.playstation.com/support/
Playstation 3 Support EU: www.eu.playstation.com



la noirerockstarplaystation 3sony
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Latest Comments
Khel
Posted 11:05am 19/5/11
Is 3.61 the new firmware they just released since the PSN came back up? I haven't turned my PS3 on since then, so if it is, I guess I wont be updating.
`ViPER`
Posted 11:07am 19/5/11
Wow, thats a pretty big f***up if the update is causing hardware issues.
Midda
Posted 11:08am 19/5/11
I updated a couple days ago, but I haven't played any games yet.
Randy Cambell
Posted 11:20am 19/5/11
Fail
Bikkies
Posted 11:20am 19/5/11
Bugger, not going to update yet then want to get my 2 free games still though.
Tanaka Khan
Posted 01:11pm 19/5/11
Hey Dan, fix your spelling mistake...mods here are crazy for incorrect spelling in titles =)
Spook
Posted 01:38pm 19/5/11
wow, sony be f*****g up
Raider
Posted 02:54pm 19/5/11
another reason why xbox 360 is better then the ps3, i don't own either because PC is better then all of them.
trog
Posted 02:58pm 19/5/11
Not if you want to play LA Noire, it isn't
Tim Tibbetts
Posted 03:05pm 19/5/11
I'm still getting the PS3 version though. CBF swapping DVDs and GiantBomb said the PS3 version was better.

Still, this isn't the first time I've heard of this issue on both PS3 and X360 after a firmware update...
The GuVna
Posted 03:09pm 19/5/11
Software creates overheating issues, wow.
Dazhel
Posted 03:53pm 19/5/11
another reason why xbox 360 is better then the ps3, i don't own either because PC is better then all of them.


I'm all for the xbox 360 but the RROD fiasco wasn't that long ago that people have forgotten, surely?
Wrecktim
Posted 03:59pm 19/5/11
hmmm i was gonna buy this tomorrow. might wait abit now.
DeadlyButters
Posted 04:15pm 19/5/11
is it a coincidence tht red dead redemption caused the same issue on my now dead ps3, but instead of just shutting down it actually completely f**ed up and didnt work from then!! games like these put a lot of stress on the consoles
Yerolo
Posted 04:46pm 19/5/11
Ive read this only affects the older 'fat' PS3's....seems the slims may have avoided this issue. On the other hand, read that heaps of fat PS3 users playing it with no issues. I wouldnt let this stop you from playing it
modder
Posted 04:50pm 19/5/11
DeadlyButters
Posted 04:15pm 19/5/11
is it a coincidence tht red dead redemption caused the same issue on my now dead ps3, but instead of just shutting down it actually completely f**ed up and didnt work from then!! games like these put a lot of stress on the consoles

I am currently in the possession of 3 dead xbox 360's and 2 dead PS3's (In the process of fixing them)
If the firmware update is actually causing overheating that could most definately be the nail in the coffin for your PS3. Its an issue that usually builds up over time and eventually you get fail. One over heat when its close to the edge and its gone. If you want to get it working, keep turning it on over and over (None stop) until it stays on then leave it for a good 5 minutes to warm up. This will gradually get worse over time though :( taking more and more of you sitting there pressing the power button over and over (Note this is for the PS3 not xbox360)

To fix it properly google or youtube search for ylod (Yellow Light Of Death) for PS3 and RROD for xbox360 (Red Right Of Death) and DO YOUR RESEARCH!!!!!!!!!!

There are a few different methods to "Reflow" your motherboard and all are EXTREMELY risky! If your console still has warranty DO NOT DO IT! send it back to manufacturer. If you have no Warranty then go for it! and good luck.
IVY_MiKe
Posted 07:55pm 19/5/11
Ive read this only affects the older 'fat' PS3's....seems the slims may have avoided this issue. On the other hand, read that heaps of fat PS3 users playing it with no issues. I wouldnt let this stop you from playing it


Yea true enough, but considering the fiasco doing the rounds about PSN being stood back up and now the password reset service apparently exploited already... this isn't the LAST thing Sony needed... but it's not good all the same...

I really, really want to love my PS3... but now that the current gen of consoles have taken so much away from PC gaming... this is really taking a big dump on an already waning gaming community....
DeadlyButters
Posted 09:59pm 19/5/11
@modder yes i am familiar with fixing it but seriously can not be f**ed and i hav turned away from consoles now since tht incident happened over a year ago!!
jmr
Posted 07:47am 20/5/11
modder your english makes my brain reel
modder
Posted 02:36pm 20/5/11
@DeadlyButters
I too am turned away from consoles good for buying cheap broken ones and selling fixed though.

@jmr
What can I say, sorry I was in a hurry.
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