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Recommend Me: Rackspace
Zakson
Gold Coast, Queensland
18 posts
We're looking into a project at the moment that would require public rackspace/cloud hosting in Australia. Google is good and rackspace.com.au is the obvious go-to site, but does anyone have experience or any recommendations with this kind of hosting?

And how much should we expect to pay per U and gigabit?

Any help greatly appreciated, absolute newb on this one, thanks!
11:45am 05/12/11 Permalink
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11:45am 05/12/11 Permalink
trog
AGN Admin
Brisbane, Queensland
35217 posts
Rackspace is a company - rack space is co-location, which is what I assume you are asking about. "Cloud hosting" is generally something completely different altogether.

As far as I know, Rackspace the company doesn't provide rack space, the co-location, in Australia, but I am not sure about that.

For colocation, I have never seen a "per gigabit" pricing scheme in Australia; everyone talks per megabit, because the costs range from like $50/megabit all the way up to $400/megabit. Gigabit, as you can see, gets expensive quickly.

What are your requirements, exactly?
11:52am 05/12/11 Permalink
teq
Brisbane, Queensland
12075 posts
Per RU if you're buying small amounts, you're going to be looking at around $110 (inc) ea
You can buy a whole rack (45RU) for $1800 - $4500 depending on the facility, somewhere like Global Switchin in Sydney will run you about $3k but somewhere like TPG in the valley is closer to $2000

You're going to buy bandwidth by the megabit as trog says, rather than buying data in "blocks"
Really though, these days bandwidth in Australia is cheap as chips - we're talking $35-70 per megabit for pure layer 3 traffic

props to trog for not pimping his own services, but they're pretty good so i'll do it for him
see www.mammothvps.com.au if you want simple, virtualised services hosted in Australia

There really isn't much need to buy your own physical servers this day in age, unless you really do need enormous amounts of CPU time, at which point you'll end up paying more if you go the virtual route
Hosting your own servers gets expensive fast, what with service/maintenance contracts, rack space, on-site "smart hands" type work that inevitably needs doing
12:07pm 05/12/11 Permalink
Zakson
Gold Coast, Queensland
19 posts
Ah I see, makes sense.

It needs to be able to host some software that people can sign into, and also host various websites with which those people are associated. So the data transfer could go fairly high, but storage shouldn't be too much other than the pictures people might upload.

So exact requirements aren't known for now. I heard Amazon can do something like this in Australia (with a quick search it's Amazon S3?).

Hoping that all makes sense and the question was answered, still getting my head around this one!
12:15pm 05/12/11 Permalink
ara
Sydney, New South Wales
3407 posts
it definitely sounds like you should be going down the VPS path instead of co locating your own machine.
12:23pm 05/12/11 Permalink
Zakson
Gold Coast, Queensland
20 posts
Thanks for the replies. I've sent some emails out, just waiting on a response to see if we're looking at VPS as an option.

And if so, more than happy to hit up Mammoth Media for service!

Will bump/post in this thread once I have an answer.
02:22pm 05/12/11 Permalink
trog
AGN Admin
Brisbane, Queensland
35220 posts
Thanks for the replies. I've sent some emails out, just waiting on a response to see if we're looking at VPS as an option.

And if so, more than happy to hit up Mammoth Media for service!

Will bump/post in this thread once I have an answer.
If you do end up going the VPS route, shout out and I can dig you up a discount voucher code that you can use.
02:23pm 05/12/11 Permalink
Zakson
Gold Coast, Queensland
21 posts
Sounds good, trog.

Just received some more information. This is the request:

1. Data Center
2. Megabit Pricing
3. U Pricing

So I guess I need to change the topic to "Recommend Me: Data Center"

Not that I know the difference between a Data Center and somewhere that hosts VPS.
04:33pm 05/12/11 Permalink
HerbalLizard
Brisbane, Queensland
5261 posts
Given recent events I am seriously looking for a swiss VPS host
04:35pm 05/12/11 Permalink
trog
AGN Admin
Brisbane, Queensland
35221 posts
Sounds good, trog.

Just received some more information. This is the request:

1. Data Center
2. Megabit Pricing
3. U Pricing

So I guess I need to change the topic to "Recommend Me: Data Center"

Not that I know the difference between a Data Center and somewhere that hosts VPS.
If they are asking about price per megabit, data centres, and price per RU, then you will be best served by searching for places that offer co-location :)

As others have pointed out co-lo is old skool now though and its rarely worth the hassle!@#
05:31pm 05/12/11 Permalink
Trauma
Melbourne, Victoria
2104 posts
Is it bad that when I read the thread title I wondered why you would be asking about the area a tank stores it's ammo.
08:47pm 05/12/11 Permalink
shad
Brisbane, Queensland
3584 posts
Came in here expecting spoot, left disappointed.
09:14pm 05/12/11 Permalink
Zakson
Gold Coast, Queensland
22 posts
As others have pointed out co-lo is old skool now though and its rarely worth the hassle!@#

Probably right, but they're adamant about it.

Here's what they've told me in an Email:

No, we can not use a VPS, the power of the server that we need will not be available in a typical data center, we have to get custom servers and install them on to the racks ourselves.

I need you to find a data center / co-location which is within your driving distance in case you need to go there, and offer you on-site tour, on-site support and we can go there 24/7/365 if we need to

So ... anyone know of any data centers / co-locations in the Brisbane area?
11:35am 06/12/11 Permalink
Gesthemene
Brisbane, Queensland
1135 posts
Zakson, I do. Shoot me a PM if you want to chat
11:42am 06/12/11 Permalink
trog
AGN Admin
Brisbane, Queensland
35226 posts
No, we can not use a VPS, the power of the server that we need will not be available in a typical data center, we have to get custom servers and install them on to the racks ourselves.
Fair enough, that is about the only valid scenario that colo is still valid, although it takes some pretty spectacular specs these days before you need to really start thinking about it!
11:51am 06/12/11 Permalink
Eds
Brisbane, Queensland
9868 posts
You could try iseek, we have 12 racks with them now, their eagle farm dc is tops
12:21pm 06/12/11 Permalink
Zakson
Gold Coast, Queensland
23 posts
Thanks again.

Will look into iSeek.

Gesthemene: PM sent!
02:13pm 06/12/11 Permalink
do0b
Brisbane, Queensland
4206 posts
what is the australia only underscore all about and why not look at azure?
08:11pm 06/12/11 Permalink
`ViPER`
Brisbane, Queensland
4065 posts
Personally, without even knowing the scenario and just basing on past experience, they only THINK they need dedicated servers, and are just naive/scared about a shared vps scenario, but anyway.

Can vouch for seek, they have a few data centres around and are still small enough to get personal service from, worked with them a fair bit a few years back before I changed jobs.

Also, if you are south side I would look at technology park at eight mile plains, lookup a company called interactive.

Also I believe there may be another data centre there too, fujitsu maybe?
08:40am 07/12/11 Permalink
Nathan
Brisbane, Queensland
3874 posts
Personally, without even knowing the scenario and just basing on past experience, they only THINK they need dedicated server, and are just naive/scared about a shared vps scenario
Yeah, basically this. Unless your software is CPU bound you don't need dedicated. If you aren't planning to buy dual-processor, you don't need dedicated. If you aren't planning to spend $5,000 on the server ; you dont need dedicated.

Even if you are, I'd still tell you its likely to be a mistake; because now you're locked into one big server that *must not fail* or your entire service will go down. We run services like bigpondmovies.com across multiple VPS with 2-4GB of memory per VPS; this lets the load be spread across physical hosts while giving us redundancy.

Our VPS hardware has redundant disks, redundant NICs, and redundant power supplies plugged into separate power feeds. Its much less likely to fail than a "regular" server. Of course you can do this too, but its not cheap. Combine that with VPS on multiple hosts, and you can build a system thats much more reliable than you can do yourself without spending a LOT of money upfront.
08:31pm 07/12/11 Permalink
TicMan
Melbourne, Victoria
7571 posts
It sounds like they think they need co-location which is a shame because they really don't. Virtualisation has come a long way since the early days and issues like IO access for SQL servers is slowly becoming a thing of the past. Once you start looking into the full blown cloud offersing from Amazon or Rackspace and see the capabilities offered (continuous deployment, instance aware applicatoins, etc), you'd be crazy to host your systems any other way.

FWIW, the place I work had a segment on Today Tonight and within ~30 seconds we went sky rocketed to about 500 concurrent users per minute, peaked at about 800 and traffic continued for around 2 hours after that.. all running off MammothVPS with a grunty SQL server and 3 load balanced IIS boxes. The site never missed a beat! (waiting for hoggy to chime in to say it was all his code and not infrastructure that did it).
08:43pm 07/12/11 Permalink
teq
Brisbane, Queensland
12103 posts
^ Not really, if you were so inclined and already had hardware, you *could* get into it pretty cheap
If you had just spent X months building your you beaut software application or whatever, now you just need to move it into a DC

you're looking at

$1800-$3000/month for a decent datacenter with 15amps of power and a full rack
then you figure out how much bandwidth you need, say 20mbit to start with - that's another $1k a month

so you're looking at max $4k per month host upwards of 20 servers if you want to fully utilise the whole rack
that's a shit load of CPU time
08:58pm 07/12/11 Permalink
59fifty
Brisbane, Queensland
921 posts
interesting, we've just made the move to fluccs elastic - still cutting over so no performance stats, though looks alot more manageable than our current colo setup.
09:05pm 07/12/11 Permalink
TicMan
Melbourne, Victoria
7572 posts
On all things hosting, check out http://newrelic.com/ which is an awesome web server plugin that bridges the gap between server management & monitoring and application performance.

(it gives me wood).
09:14pm 07/12/11 Permalink
Zakson
Gold Coast, Queensland
25 posts
Outstanding responses, many thanks for the info, will definitely be pushing the VPS idea now. Just going to get some quotes from all places mentioned + others and go from there.

One question though, a lot of people are recommending VPS, how much cheaper would it actually be?

As far as I'm aware, they're going to want to run shopping cart software for many different stores (so it'll need to be a fast connection capable of hundreds of different users all logging in daily), which is why they're asking for a data centre (solid/stable/etc). Nathan mentioning Bigpond Movies hits that home a bit though, surely that'd be under higher load than this Shopping Cart software (well, maybe anyway, the software could be bloated and create higher tension by not-so-polished coding).
10:54am 08/12/11 Permalink
trog
AGN Admin
Brisbane, Queensland
35239 posts
One question though, a lot of people are recommending VPS, how much cheaper would it actually be?
It depends a bit on what timeframe you're looking at. If you buy hardware today and expect it to last you five years then you might come out ahead.

teq's numbers above are probably pretty accurate for hosting a full rack of gear (although I would say getting 20 servers in a 15 amp rack would prolly be a bit of a stretch?). Then you need to add your server costs on top of that.

With a VPS you can, right now, go to any random VPS hosting website (cough http://www.mammothvps.com.au/ ) and create a VPS. You can watch the operating system install, then 15-20 minutes later your VPS is online and ready to go, and it costs you like $40 (for a basic Windows server).

If you decide you need another server you can just repeat the process. It means you can scale up easily (if your application can scale horizontally, just adding new nodes will help absorb load).

On our platform you can, at any time, change your RAM/disk space allocation as well - e.g., if your shopping sites are struggling a bit with Xmas load with 2GB of RAM, you can just double your RAM (all it requires is a reboot) and hey presto, performance improvements.

edit: it should be noted that the entire AusGamers.com site now runs on Mammoth VPS; every aspect of it is now virtualised, including file serving, video streaming, database servers, front-end web servers, etc.
11:04am 08/12/11 Permalink
TicMan
Melbourne, Victoria
7574 posts

As far as I'm aware, they're going to want to run shopping cart software for many different stores (so it'll need to be a fast connection capable of hundreds of different users all logging in daily)


A $99/yr Bluehost account would probably suffice based on these requirements. Maybe when they have hundreds of users logging in per minute would you look into hosting your own kit.
11:55am 08/12/11 Permalink
Zakson
Gold Coast, Queensland
26 posts
Ok we're going to submit a proposal over the next few days hoping to persuade to use a VPS instead of a Data Centre.

Thanks again for all the info & suggestions, has been a big help. Will let you know the verdict!
10:31am 09/12/11 Permalink
Opec
Brisbane, Queensland
7454 posts
Yeah pretty much what others have said about VPS vs physical unless you're running super intensive CPU and heavy IO stuff (like I dunno Bitcoin minting :) ) or they already bought the servers that they adamant they want to use for this purpose, then VPS will suit you just fine.

Also I can recommend mammonthvps as I recently moved our LOB to them and never skipped a beat once and the prices are very reasonable as well (yes there are cheaper ones other there but feature to features I still think VPS is very competitive), and lets face it I wouldn't want to host my LOB stuff on the cheapest possible vendors really... I love the ability to scale the resources on the fly (sure need a reboot on RAM but you have to do that with physical server any way so no big deal)

So yeah I would think you need to closely look at what the actual application is going to do and put the proposal accordingly, sometimes if you pitch the price and other advantages angle you can pretty much sway client's opinions quite easily.
12:37pm 09/12/11 Permalink
Zakson
Gold Coast, Queensland
30 posts
Just had a meetind and got some extra info, here's what the software is currently running on:


PowerVault MD3620f, 8Gb Fibre Channel, 24 Bay, 2 Controllers, Redundant Power Supply, Rackmount
341-4158
1
HD Multi-Select
331-3387
1
2x SFP, Fibre Channel 8, 8Gb
331-3387
1
2x SFP, Fibre Channel 8, 8Gb
318-1144
1
Bezel Assembly, MD3620f
330-6048
1
RackRails, RapidRails for Dell Rack
932-3317
1
Dell Hardware Limited Warranty Plus On Site Service Initial Year
936-4878
1
Dell Hardware Limited Warranty Plus On Site Service Extended Year
953-8702
1
ProSupport: Next Business Day Onsite Service After Problem Diagnosis, 2 Year Extended
953-8722
1
ProSupport: 7x24 HW / SW Tech Support and Assistance, 3 Year
956-9890
1
ProSupport: Next Business Day Onsite Service After Problem Diagnosis, Initial Year
989-3439
1
Thank you choosing Dell ProSupport. For tech support, visit http://support.dell.com/ProSupport or call 1-800-9
985-5398
1
Remote Implementation of a Dell PowerVault MD3xxx Subsystem (to schedule, email [email protected])
310-9965
1
Power Cord, NEMA 5-15P to C14,15 amp, wall plug, 6 feet / 2 meter
310-9965
1
Power Cord, NEMA 5-15P to C14,15 amp, wall plug, 6 feet / 2 meter
410-1074
1
No Additional Software
341-9998
5
Hard Drive Filler,Single Blank
342-2347
19
600Gb, SAS6Gb, 10K 2.5

Subtotal:
$18,938.64
Shipping & Handling:
$0.00
Tax:
$1,680.81
Environmental Disposal Fee:
$0.00
Total Price w/Discounts:
$20,619.45

So, while a lot of that is a foreign language to me and they won't mention what kind of processors are in there (some crazy amount of cores), I'm hoping it's enough information to help us get closer to a conclusion.

Would a VPS suffice? Apparently the software is CPU and RAM heavy, so personally I'm doubting the VPS route would be feasible, but I'm still too new to this to really know either way, hoping someone here knows!
11:42am 15/12/11 Permalink
Opec
Brisbane, Queensland
7459 posts
What you've listed is only the SAN and not the server itself. But for that price it seems that they will need a lot of fast storage space (depends on how they configure the SAN I guess).

Seems to be your are may be right, VPS will probably not suffice as looks to me like they're going to use IO heavy and processor heavy applications.

Unless they're just getting these gears to run lots of VMs ?...
11:56am 15/12/11 Permalink
Zakson
Gold Coast, Queensland
31 posts
There has been no mention of VM, so I think it's just really intense database processing.

That said, the Australian arm of the company won't need so much, so we're still looking into the possible solutions.
12:05pm 15/12/11 Permalink
Eds
Brisbane, Queensland
9871 posts
Have you got the actual recommended specs from the Vendor of the software? Have you considered getting a 3rd party consultant in as it seems like you need more than help from the internet.
12:08pm 15/12/11 Permalink
trog
AGN Admin
Brisbane, Queensland
35306 posts
Yeh, if you actually do need a 24x bay drive filled with disks, a VPS might not be a great solution. Although that seems like a weird thing to need for something that is just running shopping carts (unless you are providing storage for all the customers assets etc, which is not an unreasonable thing to do).
12:11pm 15/12/11 Permalink
Zakson
Gold Coast, Queensland
32 posts
It's a fairly in depth program that could be used to run a business, so I guess it's more than just a shopping cart. It's hard because they've asked me to get some info in Australia but I'm not qualified to really say what the requirements are, so I should probably stick to what they've asked (data centre) instead of chasing other options.

Thanks again for all the info, has been a big help in narrowing down what we're going to do.
12:49pm 15/12/11 Permalink
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12:49pm 15/12/11 Permalink
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