hey team. got this error msg driving me mad. i'm out of luck with google (may be my shit googling skills) and my work IT don't know what to do. it doesn't actually stop me working, i can click the ok button and everything is fine. but fuck it's annoying. happens every time i start outlook.
OS - Windows XP Pro (work laptop get off my case)
Office 2007 Pro suite
Error msg verbatim
"Cannot start Microsoft Office Outlook. A program error occurred. Quite Outlook and Microsoft Windows and then start again."
from what I can find with a quick google, it sounds like the *.pst file may be corrupt.
Have a look fior the inbox repair tool, (scanpst.exe). There are several KB's on MS.com,
also have a look here they seem to have a few things to have a look at.
go into control panel
go into mail
create a new outlook profile, use it as default temporarily
if that resolves the problem, there's something wrong with your configuration
if not, then outlook is corrupt, do a detect and repair, if not a complete reinstall
perhaps not the cleanest method but almost always a sure-fire way to fix just about any outlook issue
no i didn't.
i tried all the suggestions, I have tried the following
have run scanost and scanpst
have created a new profile and started outlook in this
i even deleted my .pst and an archive .pst
Do you have any addons installed? I had an issue once, (can't remember what it was exactly) but it turned out to be an Avast outlook addon causing issues.
Odds are its not the case, but maybe worth a quick check anyways.
start outlook from the run box on the start menu using
outlook.exe -resetnavpane
that's looking promising, 3 restarts tried so far and no error msg. going to totally shut down now and restart. hopefully it sticks.
i should also mention when i first started typing in this text it looks like my IT had tried it (i gave them my laptop for a day when i was in Melb recently) however they had
outlook.exe /resetnavpane
i ran that with no luck then changed the / to - and it's looking ok. will report back after the restart