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Solve my weird pc issue #1203981203
uhohh
Gold Coast, Queensland
6 posts
so only today and yesterday i've had a really weird pc problem where i'll be doing nothing strenuous and my pc will all of a sudden crash. all of my case fans and mobo fans instantly go full speed and after about a 3 second black screen in which the sound is repeating itself my pc restarts. this has happened like 5+ times now and i've already updated my gfx drivers thinking that was the cause. has anyone else experienced something like this? any suggestions?
09:41am 02/12/12 Permalink
system
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09:41am 02/12/12 Permalink
demon
Brisbane, Queensland
7007 posts
sounds like overheating... have you tried checking the temps in bios or mbm?
09:52am 02/12/12 Permalink
jaydub
Gold Coast, Queensland
105 posts
format
09:52am 02/12/12 Permalink
uhohh
Gold Coast, Queensland
7 posts
also checked that, both temperatures are well within acceptable range
09:52am 02/12/12 Permalink
Whoop
Brisbane, Queensland
20961 posts
virus? done a scan?

run this and see what the result of the last blue screen was. Maybe it'll give you a clue which driver / device is to blame.
http://www.nirsoft.net/utils/blue_screen_view.html
09:58am 02/12/12 Permalink
BOHEMION
Brisbane, Queensland
554 posts
Mine does this from time to time.. I havent gone over the PC in full yet, but I am suspecting it's an intermittant issue with my Intel SSD or MB.
10:26am 02/12/12 Permalink
parabol
Brisbane, Queensland
7360 posts
so only today and yesterday i've had a really weird pc problem where i'll be doing nothing strenuous and my pc will all of a sudden crash

Run two full passes of memtest:

http://www.memtest.org/#downiso (USB Key version is probably easiest)

... and if nothing shows up, start looking at your storage devices (unplug drives one by one if you have several)

last edited by parabol at 10:29:32 02/Dec/12
10:28am 02/12/12 Permalink
Gesthemene
Brisbane, Queensland
1370 posts
To me, that actually sounds more like a flaky mainboard. If his fans are going completely berko, it normally indicates that the data being received by the mainboard's temp sensors is either wrong or not being received. Sounds almost like the system thinks there's a massive overheating issue and shutting down to try and protect itself. If your temperature isn't actually a problem, it seems logical to me that the next most likely culprit would be the mainboard.
11:07am 02/12/12 Permalink
Nukleuz
Perth, Western Australia
229 posts
The fan behaviour you describe is by design. They crank up to protect components from failure when a problem is detected.

Check the event logs (Control Panel -> Administrative Tools -> Event Viewer) to see if it's an application failure bringing you down.
11:17am 02/12/12 Permalink
3x0dus
Townsville, Queensland
1677 posts
My CPU heatsink was chokers with dust, was fine when doing nothing temps where ok but not overly high.

Opened a game CPU heated up quickly and would crash, cleaned off CPU heatsink fine after that.

Might not be same issue but something to look at.
11:24am 02/12/12 Permalink
stuffedcrust
Brisbane, Queensland
177 posts
- unplug everything and reseat all of your hardware
- clean out dust
- if running SSD update firmware (requires format however)
- run memtest's as others have said
- look for common triggers for issue e.g. when accessing data off a certain HDD.
- run virus scan with decent anti virus software (nod32 / kaspersky)
12:04pm 02/12/12 Permalink
FaceMan
Brisbane, Queensland
9610 posts
hey ohhh
check your PC for dust. Hot days the problem gets worse.
Dust clogs up on the vents that suck the air in and that creates more heat inside the PC.

Be sure and check if there are vents under your case.
Mine had one because the power is on the bottom the case, and I hadnt noticed it. It looked like a shaggy mat when i found it.

Mine overheated late yesterday afternoon.
I hadnt cleaned it for a while.
Check the fans on the CPU and Videocard too.

02:00pm 02/12/12 Permalink
BladeRunner
Queensland
1044 posts
I am slightly paranoid about heat. I don't play games during the day at the moment because I fear my 570 will crack a s*** and die in a blaze of sparks and smoke.
02:51pm 02/12/12 Permalink
Whoop
Brisbane, Queensland
20962 posts
wtf? I've got 2 570 OC's and they run just fine in this 35 degree heat.

playing cod4: one GPU @ 65 and one @ 49. You'll be fine.
03:25pm 02/12/12 Permalink
uhohh
Gold Coast, Queensland
8 posts
it's not dust, my pc is 2 months old and always has it's case on. i just took the side off and waited for it to crash again and it turns out that it's only the gfx card that spins really fast, i have updated my gfx drivers, are we assuming that it's actually the gfx card and not the drivers, is there any other tests/things i can do
04:26pm 02/12/12 Permalink
do0b
Brisbane, Queensland
4474 posts
you should turn off "reboot after critical error" in advanced system properties to get a better idea if the OS is blue screening or the pc is overhheating
05:08pm 02/12/12 Permalink
pARODY
Brisbane, Queensland
1103 posts
Check RAM for overheating and re-seat it. They fans going nuts all at once is a normal reaction to a fault resetting the system.
05:09pm 02/12/12 Permalink
BladeRunner
Queensland
1045 posts
@ Whoop - CoD4 is not exactly taxing as Farcry 3 is though.

I would re-seat the video card and check that it is installed correctly. If nothing works your card may be faulty and you can take it back to the place you got it. My previous GTX570 worked fine until one day it kicked the bucked a month or 2 after I got it.
05:24pm 02/12/12 Permalink
Whoop
Brisbane, Queensland
20963 posts
it's not dust, my pc is 2 months old and always has it's case on. i just took the side off and waited for it to crash again and it turns out that it's only the gfx card that spins really fast, i have updated my gfx drivers, are we assuming that it's actually the gfx card and not the drivers, is there any other tests/things i can do

One of my cards did something similar, I think it was maybe the 570's I have now, but possibly the 8800GTS. When I first booted up the fan would be at 100% until the drivers in windows kicked in and it spun down. It could be that your drivers have stopped responding so the card has just defaulted to 100% fan. Strangely enough that quirk was removed in a firmware update but that's not something that "just happened", I manually updated the firmware on the card.
07:40pm 02/12/12 Permalink
koopz
Brisbane, Queensland
9784 posts
boot up in safe mode.. this increases system stability by disabling most common driverss that may lead to a crash during your investigation of the problem

open compmgmt.msc

goto 'event viewer' --> 'Windows logs' --> 'System'. (Feel free to check out the rest of the stuff in here later on as it's good to read through.)

the list in there contains logs most noteable events in Windows - hence the name. Even though you're machine is randomly rebooting right now, odds are the problem was being logged long before that. Windows may even have popped up a dialog window at some point along the way and told you as much.

By clicking on the 'Level' tab at the top of the list you can view these logs in level of severity rather than the traditional chronological view. You can Google error codes in these logs if you don't know what they mean.

A failing AMD/ATi video card log usually list as AT***.* as the source.

A failing NVidia video card log usually list as NV***.* as the source.

*Critical* errors are the ones we're most interested in here.. there's a whole bunch of them, and they're all categories and numbered so that they can be looked up later online if need be. Here's one I had back in August after a game clashed with another background program and went on to lock up on my PC.

Keep in mind that it's not uncommon to see videocard errors in the logs under the 'Warning' level. This is usually driver/program glitches. For example, if I use FF to view more than 2 YouTube tabs my video will fail and then recover - resulting in a yellow 'Warning' error being logged. I still don't know for certain whether this is a hardware driver issue, card firmware fault, FireFox bug, or whether the computer just couldn't handle that much donkey pr0ns :/

Hope this helps.
09:26am 04/12/12 Permalink
skythra
Brisbane, Queensland
6247 posts
I am slightly paranoid about heat. I don't play games during the day at the moment because I fear my 570 will crack a s*** and die in a blaze of sparks and smoke.

I underclocked my SLi 580's a little to guarantee that the heat won't be the issue here.. my 4.5ghz on my 2500k seems ok though.

I still am with SLi again, even though i said i wouldn't do it again if i could do 3 monitors xD but i got the 580s for an unbeatable bargain. (Free from a great boss who wanted a 690).
09:33am 04/12/12 Permalink
Spook
Brisbane, Queensland
34655 posts
- if running SSD update firmware (requires format however)


lulz
11:33am 04/12/12 Permalink
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11:33am 04/12/12 Permalink
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